We are ethical and respectful at all times, inspiring trust from our clients and each other, consistently delivering our commitments by standing our ground and challenging inappropriate behaviour and injustice.
We take responsibility for our own actions, supporting others to do the same by developing our own skills and abilities and fostering the same sense of self care and self-worth in our clients and each other.
We are accountable in our own decision making processes for continual improvements in the services we offer. We collaborate with partners and listen to the voice of our service users to ensure that we offer the best service we can.
We are here to listen – not to work miracles
We are here to help a survivor discover what they are feeling – not to make their feelings go away
We are here to help a survivor identify their options – not to decide for them what they should do
We are here to discuss steps with a survivor – not to take the steps for them
We are here to help a survivor discover their own strength – not to rescue them and leave them still vulnerable
We are here to help a survivor discover they can help them self – not to take responsibility for them
We are here to help a survivor choose, not to keep them from making difficult choices
We are here to provide support for change