Other Services Available…

A range of services that cover differing issues and may be of help to you.

Please note: All information correct at time of publishing, please inform us of any changes.



Adults 0345 634 1414

Youthline (up to 25 years old) 0345 6345 7650  www.b-eat.co.uk

Open Mon – Fri 2pm – 4pm

Helplines offering support and information about eating disorders and difficulties with food, weight and shape.

Broken Rainbow

0300 999 5428   www.brokenrainbow.org.uk

Open Mon & Thurs 10am – 8pm; Tues, Wed & Fri 10am – 5pm

Support for lesbian, gay, bisexual and transgender people experiencing domestic abuse.

Domestic violence

National 0808 2000 247 (24 hours)  www.womensaid.org.uk & www.refuge.org.uk

National helpline offering practical support for women and children in domestically violent or abusive situations, run in partnership between Women’s Aid and Refuge.

Local support – West Mercia Women’s Aid

Herefordshire 0800 783 1359 Worcestershire 0800 980 3331

The CRUSH Project 0800 014 9084  www.westmerciawomensaid.org/crush – Helping young people (13 – 19 years old) make safe, healthy relationships.


0800 1111 (24 hours)  www.childline.org.uk

Private and confidential helpline for children and young people up to the age of 19.  Free calls that do not appear on a home phone bill – no problem is too big or too small.

Family lives

0808 800 2222   www.parentlineplus.org.uk

Open Mon – Fri 9am – 9 pm, Sat – Sun 10am – 3pm

Free and confidential helpline on any aspect of parenting and family life, including bullying.

Get Connected

0808 808 4994   www.getconnected.org.uk

Open daily 11am – 11pm

National free, confidential helpline service for young people under 25 who need help, but don’t know where to turn.

Integrated Sexual Health Clinics

Herefordshire: Gaol Street Sexual Health Clinic


01432 378 915   Appointments 2pm – 5pm Mon, Tues, Thurs

Walk in clinic 8.30am to 11am Mon, Tues, Wed, Fri.  Under 18s walk in clinic Tuesday: 2pm –5pm

Free sexual health and medical advice and information. Free of charge, friendly and confidential service.

Worcestershire: Moor Street Sexual Health Clinic

01905 681639 – drop in or call to make appointment   www.playinitsafe.co.uk

Open Mon 9.15am – 12pm & 2.30pm – 7pm; Tues 9am – 11am; Wed 9.15am – 7pm; Thurs 12.30pm – 4pm; Fri 9.15am – 12pm; Sat 10am – 12pm (under 21s only).

Free, confidential sexual health service to people of all ages and backgrounds.

Men’s Advice Line

0808 801 0327   www.mensadviceline.org.uk

Open Mon – Fri 9am – 5pm

Help and support for male victims of domestic violence and abuse

NAPAC (National Association of People Abused in Childhood)

0808 801 0331  www.napac.co.uk

Open Mon-Thurs 10am-9pm & Fri 10am-6pm

Free helpline providing support and information for people abused in childhood.

National Stalking Helpline

0808 802 0300   www.stalkinghelpline.org

Open Mon – Tue & Thurs – Fri 09.30am – 4pm; Wed 1pm – 4pm

Helpline that provides guidance and information to anybody who is currently or has previously been affected by harassment or stalking.


0808 800 5000 (24 hours)  www.nspcc.org.uk

Help for adults concerned about a child at risk of abuse.

PACE (Parents Against Child sexual Exploitation)

0113 240 5226  www.paceuk.info

Support for parents and carers of children who are – or are at risk of being – sexually exploited.



Text 0808 800 8088   www.selfinjurysupport.org.uk

Open Tue & Wed 7pm – 10pm & Thurs 3pm – 6pm

Helpline support service for women of all ages who self-injure.


Text 0780 047 2908   www.selfinjurysupport.org.uk

Open Mon – Fri & Sun 7pm – 9pm

Text and email support service for girls and young women up to 24 years who self-injure.


08457 909090 (24 hours)   www.samaritans.org

People talk to Samaritans anytime they like, in their own way, and off the record – about whatever’s getting to them.  They don’t have to be suicidal.

Survivors UK


Male rape and sexual abuse support services, chat to trained professionals, one to one using web and SMS chat.

Victim Support

National  0808 168911  www.victimsupport.org.uk

Open Mon – Fri 8pm – 8am, Sat – Sun 5pm – 8am.  Helpline for anyone affected by crime.

Local Herefordshire & Worcestershire  0300 303 1977 Open Mon – Fri 8am – 8pm, Sat 9am – 5pm.

Worcester Foundation


01905 767000

Office open Mon – Fri 9am – 5pm (subject to staff availability) 24hr answerphone at all other times, messages usually responded to within 48 hours

Providing a range of different services which are completely free and confidential. These include rapid 20 minute HIV testing and advice and information to anyone concerned about HIV, living in Worcestershire and Herefordshire.