Other Services Available…
A range of services that cover differing issues and may be of help to you.
Please note: All information correct at time of publishing, please inform us of any changes.
Beat
Adults 0345 634 1414
Youthline (up to 25 years old) 0345 6345 7650 www.b-eat.co.uk
Open Mon – Fri 2pm – 4pm
Helplines offering support and information about eating disorders and difficulties with food, weight and shape.
Broken Rainbow
0300 999 5428 www.brokenrainbow.org.uk
Open Mon & Thurs 10am – 8pm; Tues, Wed & Fri 10am – 5pm
Support for lesbian, gay, bisexual and transgender people experiencing domestic abuse.
Domestic violence
National 0808 2000 247 (24 hours) www.womensaid.org.uk & www.refuge.org.uk
National helpline offering practical support for women and children in domestically violent or abusive situations, run in partnership between Women’s Aid and Refuge.
Local support – West Mercia Women’s Aid
Herefordshire 0800 783 1359 Worcestershire 0800 980 3331
The CRUSH Project 0800 014 9084 www.westmerciawomensaid.org/crush – Helping young people (13 – 19 years old) make safe, healthy relationships.
ChildLine
0800 1111 (24 hours) www.childline.org.uk
Private and confidential helpline for children and young people up to the age of 19. Free calls that do not appear on a home phone bill – no problem is too big or too small.
Family lives
0808 800 2222 www.parentlineplus.org.uk
Open Mon – Fri 9am – 9 pm, Sat – Sun 10am – 3pm
Free and confidential helpline on any aspect of parenting and family life, including bullying.
Get Connected
0808 808 4994 www.getconnected.org.uk
Open daily 11am – 11pm
National free, confidential helpline service for young people under 25 who need help, but don’t know where to turn.
Integrated Sexual Health Clinics
Herefordshire: Gaol Street Sexual Health Clinic
https://www.herefordshire.gov.uk/sexualhealth
01432 378 915 Appointments 2pm – 5pm Mon, Tues, Thurs
Walk in clinic 8.30am to 11am Mon, Tues, Wed, Fri. Under 18s walk in clinic Tuesday: 2pm –5pm
Free sexual health and medical advice and information. Free of charge, friendly and confidential service.
Worcestershire: Moor Street Sexual Health Clinic
01905 681639 – drop in or call to make appointment www.playinitsafe.co.uk
Open Mon 9.15am – 12pm & 2.30pm – 7pm; Tues 9am – 11am; Wed 9.15am – 7pm; Thurs 12.30pm – 4pm; Fri 9.15am – 12pm; Sat 10am – 12pm (under 21s only).
Free, confidential sexual health service to people of all ages and backgrounds.
Men’s Advice Line
0808 801 0327 www.mensadviceline.org.uk
Open Mon – Fri 9am – 5pm
Help and support for male victims of domestic violence and abuse
NAPAC (National Association of People Abused in Childhood)
0808 801 0331 www.napac.co.uk
Open Mon-Thurs 10am-9pm & Fri 10am-6pm
Free helpline providing support and information for people abused in childhood.
National Stalking Helpline
0808 802 0300 www.stalkinghelpline.org
Open Mon – Tue & Thurs – Fri 09.30am – 4pm; Wed 1pm – 4pm
Helpline that provides guidance and information to anybody who is currently or has previously been affected by harassment or stalking.
NSPCC
0808 800 5000 (24 hours) www.nspcc.org.uk
Help for adults concerned about a child at risk of abuse.
PACE (Parents Against Child sexual Exploitation)
0113 240 5226 www.paceuk.info
Support for parents and carers of children who are – or are at risk of being – sexually exploited.
Self-injury
CASS
Text 0808 800 8088 www.selfinjurysupport.org.uk
Open Tue & Wed 7pm – 10pm & Thurs 3pm – 6pm
Helpline support service for women of all ages who self-injure.
TESS
Text 0780 047 2908 www.selfinjurysupport.org.uk
Open Mon – Fri & Sun 7pm – 9pm
Text and email support service for girls and young women up to 24 years who self-injure.
Samaritans
08457 909090 (24 hours) www.samaritans.org
People talk to Samaritans anytime they like, in their own way, and off the record – about whatever’s getting to them. They don’t have to be suicidal.
Survivors UK
Male rape and sexual abuse support services, chat to trained professionals, one to one using web and SMS chat.
Victim Support
National 0808 168911 www.victimsupport.org.uk
Open Mon – Fri 8pm – 8am, Sat – Sun 5pm – 8am. Helpline for anyone affected by crime.
Local Herefordshire & Worcestershire 0300 303 1977 Open Mon – Fri 8am – 8pm, Sat 9am – 5pm.
Worcester Foundation
www.worcesteraidsfoundation.org.uk
01905 767000
Office open Mon – Fri 9am – 5pm (subject to staff availability) 24hr answerphone at all other times, messages usually responded to within 48 hours
Providing a range of different services which are completely free and confidential. These include rapid 20 minute HIV testing and advice and information to anyone concerned about HIV, living in Worcestershire and Herefordshire.
