Telephone Support

We provide telephone support for survivors and their friends and family via our helplines on 01905 724514 (Worcestershire) and 01432 344777 (Herefordshire).

The helplines are open:

Mondays 6.00pm-8.00pm
Tuesdays 1.00pm-5.00pm
Thursdays 6.00pm-8.00pm
Fridays 10.00am-2.00pm

At any other time please leave a message on our 24hr answerphone and we will get back to you as soon as we can.  For counselling enquiries you can also email the counselling service at